Privacy Policy

Arc53 Ltd ("Arc53", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website arc53.com.

Arc53 Ltd is a company registered in Scotland, United Kingdom (Company Number: SC642841). We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect information that you voluntarily provide to us when you use our contact form. This includes:

• Contact Information: First name, last name, email address, and phone number
• Company Information: Your company or institution name
• Message Content: Any additional information you choose to provide in your message

We do not use cookies for tracking or analytics purposes. We do not collect any information automatically beyond what is strictly necessary for website functionality and security.

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries and provide information about our services
• Service Delivery: To schedule consultations and deliver the services you request
• Business Operations: To maintain records of our communications with you

We will never use your information for automated decision-making or profiling.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Cloudflare for website security and content delivery. Cloudflare may process your IP address and browser information to protect our website from malicious traffic. You can review Cloudflare's privacy policy at cloudflare.com/privacypolicy.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmission
• Cloudflare security services for DDoS protection and threat mitigation
• Regular security assessments and updates

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Contact form submissions are retained for the duration of our business relationship and any subsequent period required by applicable law.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a machine-readable format
• Right to Object: You can object to our processing of your personal data
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at privacy@arc53.com.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Arc53 Ltd Email: privacy@arc53.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: ico.org.uk